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	<title>Rembrandt's Blog &#187; customer service</title>
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	<description>Targeted small business PR and SEO copywriting for your success!</description>
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		<title>Are Your Customers Getting a Busy Signal?</title>
		<link>http://www.rembrandtwrites.com/blog/2009/06/16/are-your-customers-getting-a-busy-signal/</link>
		<comments>http://www.rembrandtwrites.com/blog/2009/06/16/are-your-customers-getting-a-busy-signal/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 04:15:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Copywriting]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[Small Business PR]]></category>
		<category><![CDATA[small business public relations]]></category>
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		<category><![CDATA[customer service]]></category>
		<category><![CDATA[http://wordpress.com/tag/copywriting]]></category>
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		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://www.rembrandtwrites.com/blog/?p=262</guid>
		<description><![CDATA[It’s 9:00 a.m., and I just finished dropping off my television equipment at the local cable company. What a relief! You see, a few days ago, I received an urgent notice in the mail to call a specific number. My television cable company wanted me to switch my converter box in time for the national [...]]]></description>
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		<title>Customer Service 101</title>
		<link>http://www.rembrandtwrites.com/blog/2009/02/26/customer-service-101/</link>
		<comments>http://www.rembrandtwrites.com/blog/2009/02/26/customer-service-101/#comments</comments>
		<pubDate>Thu, 26 Feb 2009 12:30:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Copywriting]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[online copywriting]]></category>
		<category><![CDATA[SEO copywriting]]></category>
		<category><![CDATA[small business public relations]]></category>
		<category><![CDATA[Web copywriting]]></category>

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		<description><![CDATA[Have you ever called a potential vendor to ask a question only to have your ear talked off and never really get an answer? Or have you ever left a voice message for someone with a great opportunity, and that person never calls you back? This is customer service 101, and it amazes me how [...]]]></description>
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